Privacy Policy

Introduction

TOOR enterprises ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered documentation platform and related services.

Information We Collect

Personal Information

• Name and email address when you create an account
• Profile information and preferences
• Billing and payment information
• Communication preferences

Usage Information

• Project documents and content you create
• AI-generated content and interactions
• Platform usage patterns and analytics
• Device and browser information

Technical Information

• IP address and location data
• Cookies and similar technologies
• Log files and error reports
• Performance and security metrics

How We Use Your Information

• Provide and maintain our services
• Process payments and manage subscriptions
• Generate AI-powered documentation and content
• Improve our platform and user experience
• Send important updates and notifications
• Provide customer support and respond to inquiries
• Ensure platform security and prevent fraud
• Comply with legal obligations

AI and Content Processing

Our platform uses artificial intelligence to process and generate documentation. When you use our AI features:

• Your content is processed by our AI systems to generate relevant documentation
• We may use anonymized data to improve our AI models
• Your original content remains private and is not shared with third parties
• AI-generated content is created specifically for your use

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in operating our platform
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time through your account settings or by contacting us.

Refund Policy

No Refunds Policy: All payments made to TOOR enterprises are final. Once you have paid for our services, there are no refunds, exchanges, or credits available. This policy applies to all subscription fees, one-time payments, and any other charges associated with our platform. By making a payment, you acknowledge and agree to this no refund policy.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal information
• Update or correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Control cookie preferences
• Export your data in a portable format

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Marketing cookies for relevant content (with consent)

You can manage your cookie preferences through your browser settings or our cookie consent manager.

Third-Party Services

Our platform may integrate with third-party services for authentication, payments, analytics, and other functionality. These services have their own privacy policies, and we encourage you to review them.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: